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Jonah Berger is a marketing professor at the Wharton School at the University of Pennsylvania and internationally bestselling author of “Contagious”, “Invisible Influence”, and “The Catalyst”.

Dr. Berger is a world-renowned expert on change, word of mouth, influence, consumer behavior, and how

• How do you leverage communication in a manner that employees will actually adopt?
• How do you centralize and expedite incident investigations and actions without increasing workload?
• How do you minimize reporting lag and financial impact while also increasing visibility and reporting?

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