Digital Engagement Tools

See the big picture

Use digital communications to understand the threats and opportunities to your business like never before. Secure, flexible, and user-friendly technology brings stakeholders together for improved efficiency in risk management, insurance, safety, and compliance. 

  • 24/7 access with self-service capability
  • Secure data submission and report generation
  • Automated communications and alerts
  • Role-based access and permission controls
  • Fully configurable dashboards
Woman managing work on phone

Meet Origami Risk’s digital engagement tools

Eliminate time-consuming data collection with a suite of digital engagement tools that drive efficiency while delighting stakeholders. 

Two-way texting

Streamline conversations with real-time two-way texting that includes photos, videos, audio, and documents — all centrally stored for easy access.
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Integrated email

Centrally stored email communication helps keep all documentation together in one place so you never lose critical information. Subject line routing stores incoming emails in the correct claims file. 

Origami Mobile

Conduct audits and report incidents from anywhere on an award-winning mobile app.

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Outbound texting

Send automated alerts and confirmations, individual messages, and more directly to mobile devices.

Online portals

Create custom experiences with easy-to-configure branded welcome screens, data capture fields, and dashboard reporting.

Anonymous collection links

Make it easy for third parties, employees, and contractors to submit information for processing with dedicated collection links that keep information secure. 

About Two-Way Texting

 

Accelerate communication with real-time, two-way texting

Streamline critical communication with your stakeholders

Origami two-way texting helps you efficiently communicate with claimants, policyholders, field operations, and third parties for faster: 

  • Claim and incident status updates 
  • Conversational customer support 
  • Task and appointment reminders 
  • Sharing of safety protocols 
  • Insight into ground operations 
2-way text

Minimize time-consuming administrative tasks

Origami simplifies information dissemination and collection by allowing for the sending and receiving of file attachments right from the platform, including: photos, videos, audio files, and documents.  

Plus, to help you spend less time chasing down documentation or updates, see when messages have been delivered and view real-time status notifications. 

End scattered file storage

Operational efficiency improves when a central platform is used to store all related files, enabling faster searches, better collaboration, and optimal outcomes.  

Own a fully-branded messaging experience

Origami two-way texting offers you the freedom and flexibility of owning your own number, giving you full control of your brand, timing, compliance, and security while avoiding the negative impacts to message delivery typical of shared numbers flagged as "non-compliant." 

A partneringship with the industry leader

Origami two-way texting is powered by Gartner-recognized Twilio, which provides a rich developer ecosystem, AI capabilities, and extensive carrier network on a highly scalable platform.  

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Ready to get started using two-way text and other digital engagement tools?

Contact us today.