Schumacher Group prides itself on being super leaders in innovation, much of which is driven by our technological investments. In selecting a RMIS, we sought out a vendor who would embrace unconventional thinking in meeting our evolving needs. Michelle thrives on solving complex problems inside Origami by pushing the system’s limits. This is exactly what we needed in a vendor and an account representative to make this relationship successful.
Origami Risk has gone beyond the typical customer/vendor relationship and has forged partnerships with their clients in a way that is rare in any industry, let alone RMIS. Their technical expertise, commitment to service quality and innovative problem solving has been an asset to our company. Our relationship with Origami Risk is one that we look forward to building on for many years to come.
We created an environment with Origami’s help, where we could share ideas to improve the end result of the implementation. If we hadn’t done this, we may not have found the flow and it may not have gone as smoothly. We love Origami!
Everyone is kind of resistant to change,” acknowledged Lori Urban, the risk management data analyst for NMC who advocated for a new RMIS when she joined the organization. “We had a routine with the legacy system. We had Band-Aid solutions for issues in that system that were working just fine. Switching to something completely new caused some hesitation. But sometimes change is necessary.