By: John Carolan (Sr. Sales Executive) and Brian Trzesniak (Sr. Sales Executive)

AGRiP Homecoming took place from October 3 to 5 in Minneapolis with over 85 risk pools in attendance. After having to cancel AGRiP’s Fall conference last year due to the pandemic, an in-person event was a welcome opportunity for networking and learning. 

This year’s theme was “Energizing the Power of Pooling” and we are always energized after having the opportunity to meet directly with our clients and the pooling community overall.

A key difference this year from prior Fall Fest conferences was that presentations were vendor driven. Organizers wanted to offer both structured and unstructured opportunities for networking which included meeting spaces for the pooling community to engage with each other and service providers. QEI Patrons, including Origami, presented technology solutions. 

A Knowledge Transfer Workshop was held as part of the AGRiP Succession Planning Residency in lieu of the typical CEO Institute. 

Presentation Recap

In case you missed our Innovative Technology Solutions in Risk Pooling presentation, here are some key takeaways.

Optimize digital engagement with stakeholders:

• Ensure your system is interactive, quick, and easy to use
• Provide tailored system access to the various stakeholders involved during the claim life cycle: insured worker, adjuster, supervisor, risk manager, safety manager, legal counsel, medical professional, and insurance broker
• Include access to policies and programs, resource libraries, job hazard analysis, safety techniques, training, certifications, legal compliance, and environmental compliance

Typical experience flows begin with immediate notification of a claim and include:

• Claimant: continual communication > timely and accurate payments > real time access to the latest claim information
• Adjuster: immediate assignment > continual communication with all parties > automated workflow and tasks > email integration > tailored dashboard > access to critical information through the claim
• Vendor: open communication > seamless invoicing
• Risk management: tailored dashboards > scheduled reports > analytics with drill down functionality > real-time assessment of KPIs > integration with other essential systems

Leverage predictive analytics and artificial intelligence (AI) to identify risky policies and keep claims on the optimal path:

• Identify at-risk claims faster to help manage escalation
• identify the best medical and legal providers rapidly
• Minimize litigation costs
• Resolve cases more easily

Lawn Bowling at Brit’s Pub

We were happy to see over 50 attendees from across the AGRiP pooling community participate in our happy hour during the conference. Thank you for taking the time to join us! We look forward to seeing you again and meeting more of you at the next AGRiP event. 

If you are interested in learning more about Origami, visit our website or you can get in touch to start a conversation.