Insurance billing solutions are far more than back-office tools; they’re a critical component of a first-class customer service program. Billing represents an ongoing, predictable touchpoint for ensuring flexible and friendly interactions that drive improved customer satisfaction and greater retention. Origami’s billing solution provides capabilities for delivering an exceptional experience while also making it easier to manage your business needs.

Functionality

Satisfy all your fundamental billing needs

Coupled with our P&C Policy Administration solution, our billing solution meets your technology by providing:
•   Multi-level (direct, agency, and account) billing
•   Standard and custom payment plans
•   Workers’ compensation pay-as-you-report and payroll reporting
•   Advanced premium invoicing with endorsement options
•   Check issuance and electronic disbursements
•   Commission calculation based on written, invoiced, and collected premium
•   Flexible payment allocation and electronic payment processing
•   Equity-based cancellation (equity billing)
•   Comprehensive financial analytics and reporting
•   Pre-built integrations with multiple payment providers

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Features and Benefits

Convenience and consistency for premium collection

Facilitate better customer interactions with a billing and payment system designed to make meaningful connections with policyholders while automating premium collection.

Provide transactional flexibility

Manage direct, agency, and account billing. Accept various payment types including credit card and ACH/EFT. Business rules management functionality includes payment allocation and cash application.

Streamline premium invoicing

Automatically create accurate invoices, track payments, and generate cross-policy financial analytics. Origami also provides dynamic recalculation.

Analyze and report with ease

All clients have access to an ad-hoc report designer and a unique option to use all reportable fields as report modifiers. Configure standard reports based on your unique business needs. 

Automate workflows to drive efficiency

Automatically generate tasks and assignments based on event changes, financial transactions, and diary tasks. Automated alerts are also available out of the box.

Technical Advantages

Innovating to meet clients’ needs

The Origami platform is delivered via multi-tenant SaaS, which means all clients are always on the latest version – no painful upgrades and no client is left behind.

Replace customization with configuration

Robust configuration capabilities alleviate the need for managing the technical debt that comes with complex customizations. Clients control billing plans, cancellation rules and fees, and more without the need for custom development and associated IT resources.

Move to a cloud that's more than fluff

Origami operates on true multi-tenant cloud SaaS technology, which offers a greater feature set than other cloud platforms, including trouble-free updates, seamless integrations, and a lower total cost of ownership.

Scale to match your goals

Origami can support a small client with a single user or a large carrier with thousands. Our highly elastic architecture allows for increased hardware resources on-demand as needed. Additional processing resources are deployed automatically when necessary.

Securely handle customer data

All Origami clients are on the same code version and benefit from best-in-class security. Origami maintains compliance with several third-party standards including SSAE 18, FISMA, HIPPA Security Rules, and GDPR. Independent auditors perform annual penetration tests.

Set up your own business rules

An intuitive user interface allows users to set up their own business rules, often without the need for IT support.

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Technology that refuses to become “legacy”

Origami is dedicated to our customers' satisfaction, so we continue to innovate to meet their needs. Some recent enhancements have included:
•   Standard configuration for NCCI and ISO lines and automated circular updates
•   Robust workers' compensation pay-as-you-report and self-reporting
•   Out-of-the-box integrations to multiple payment providers
 

Integrate with the insurance ecosystem

With more than 700 proven integration templates for the most essential ecosystem providers, connecting with your data and service partners has never been easier. 

Origami was built to integrate with third-party applications without the need for custom development. An extensive web services API and on-screen automated file import/export tools facilitate system integrations of varied complexity and frequency. 

Origami partners with One Inc's digital payment platform for inbound premium payment and outbound commission payments, premium refunds, and claims disbursements. Pre-built integrations with several additional payment vendors are also available.

One Inc Logo

Explore the full solution suite

Policy administration

A fully integrated underwriting management system built to streamline and unify the quote, rate, bind, audit, and renewal processes.

Learn more

Claims administration

Provide positive customer satisfaction with an efficient claims management processes from FNOL to final settlement.

Learn more

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